REPORTING & ANALYTICS
Get clear visibility into product adoption, customer engagement, and your own Customer Success processes.
See key metrics like churn, lifetime value, product adoption, and financial health.
Create custom dashboards for CSMs, team leads, and executives that focus on the KPIs that matter in your business. Add charts and lists, resize panels, and organize information the way you like.
Build beautiful charts and discover new customer insights — all without the help of IT or developers.
Our point-and-click report builder makes it easy to slice and dice your customer data.
Understand where your customers spend their time and what features they use the most. Analyze product usage by:
“If you want to measure Customer Success and your efforts to improve it, Freshsuccess gives you the tools to build a data-driven success operation.”
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