The metrics that matter for digital marketing at scale

about 2 days ago

Digital marketing will be an exercise in spray and pray if you don’t track it well. When stakes are high, we need to watch every dollar spent.

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A helpdesk boost for Bruce Almighty
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A helpdesk boost for Bruce Almighty

Marketing funnel has changed for good—here’s how digital marketing teams need to change
about 1 week ago

Marketing funnel has changed for good—here’s h...

Security is like guarding your family: Shiv Somanathan
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Security is like guarding your family: Shiv Somana...

The smart guide to (de)dupe dirty data
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The smart guide to (de)dupe dirty data

Will AI help companies deliver better CX in a multi-experience future?
about 2 weeks ago

Will AI help companies deliver better CX in a mult...

How to approach digital marketing as you grow your brand awareness
about 2 weeks ago

How to approach digital marketing as you grow your...

Meet Sree, the Freshworker you can count on for anything
about 2 weeks ago

Meet Sree, the Freshworker you can count on for an...

Time management and why it is important in customer support
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Time management and why it is important in custome...

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