How we revamped our end-user portal for accessibility

prabakaran raja on April 27, 2021. 10 min read

With an end-user portal complaint with WCAG accessibility standards, we are all set to delight and engage not just the ‘power user’ but the full spectrum of users with varying abilities.

Editorial uk on April 23, 2021. 9 min read

Digital Transformation Challenges in the Public Se...

Over the past decade, all public services have faced digital transformation challenges and developed...

Satwik Hebbar on April 21, 2021. 7 min read

Building ace engineering teams is a matter of cult...

Building teams that deliver the best boils down to every individual contributor, and how deeply they...

Sanjay Gupta on April 19, 2021. 4 min read

“This book reinforced personal energy as a m...

An avowed fan of Dilbert comics and Richard Feynman quotes, Ramya Raghavan believes that reading can...

Editorial uk on April 16, 2021. 6 min read

Freshworks Shares 7 Tips to Improve Lead Managemen...

The purpose of Customer Relationship Management (CRM) is to improve your relationships with clients ...

Sam O'Brien on April 15, 2021. 6 min read

How to create engaging customer experiences during...

With organizations accelerating digital transformation and the move to the virtual space, impressing...

Team Freshworks on April 14, 2021. 2 min read

You can now get Freshworks products in AWS Marketp...

Anush Arvind on April 13, 2021. 6 min read

The Freshworks way of making apps highly available

Ensuring the availability of your application matters a lot in today's highly competitive business ...

Editorial uk on April 12, 2021. 3 min read

How behavioural personas drive business growth

One of the key areas to business growth is understanding your customers and delivering against their...

Adrian Swinscoe on April 6, 2021. 3 min read

Two Radical Ideas for Leaders to fight ‘Zoom fat...

Prior to the pandemic, I often heard tales of people talking about how their busy days were full of ...