How we scale our Tech culture at Freshworks

Aishwerya Narayan 4 min read

Whether it is hiring great talent or fostering a culture of continuous learning, at Freshworks our culture reflects in the values and behaviors we bring into our work-life every single day.

Aishwarya Hariharan about 3 days ago. 3 min read

Elsevier Tech cuts report generation time to less ...

Scientific info provider Elsevier switched from tedious processes and time-consuming Excel to the us...

Janani Vijayan about 5 days ago. 8 min read

A tinkerer’s tale of pushing a Rails serializer

How Freshworks leveraged a new Rails serializer with built-in efficient caching and deployment strat...

Bhagirath Goud about 1 week ago. 6 min read

How we chose the right database solution for Fresh...

How Freshworks zeroed in on S3 from AWS as the right-fit database solution for our needs for cost-ef...

Bharani Vaitheesvaran about 3 weeks ago. 5 min read

Conversational CX: The next big thing for the Next...

The advent of the Covid-19 pandemic and its slow, phased ebb is taking the wraps off a new and stran...

Zofia Bobrowicz Cohn about 3 weeks ago. 6 min read

How to improve customer relationships with convers...

Turn soulless transactions into meaningful interactions and strengthen customer relationships with c...

Sampriti S. Roy about 4 weeks ago. 5 min read

The Beautiful Game: Freshworks and the power of 10

Freshworks celebrates an extraordinary decade in SaaS with big league wins. As an organization of nu...

Sampriti S. Roy about 1 month ago. 9 min read

Unifying ‘Experiences’: Platforms, People, and...

While the pandemic proved disruptive for businesses, it has also driven the digital transformation o...

Sanjay Gupta about 1 month ago. 4 min read

With CRM and Neo, Freshworks brings the iPhone mom...

With the launch of its integrated CRM and Neo unified platform, Freshworks takes big strides in real...

Bharani Vaitheesvaran about 1 month ago. 9 min read

Capping a decade of blitzscaling, Freshworks makes...

The fourth edition of Freshworks’ global conference, Refresh, went virtual this year, putting into...