Company news
News and insights about our company and product innovation
How IT pros can spot AI imposters
CIO Prasad Ramakrishnan weighs in on ‘AI washing’ and choosing the correct AI solution
Freshworks awarded best-software honors
Software review site G2 recognizes IT and CS solutions in 2024 ‘best of’ awards
Unlock IT staff productivity with Freddy Copilot
Announcing availability of our generative-AI-powered toolkit
Unleash productivity: Freddy Copilot goes general availability!
How customer service teams are benefitting from a generative-AI-powered productivity boost
Freshworks and AWS: Champions of small and medium businesses
Continuing with our founding legacy, Freshworks achieves the AWS Small and Medium Business Competency
Siddhartha Agarwal: Next-gen challenges for gen AI
Freshworks product strategy chief offers insights to SaaS industry panel
AI + IT = better EX
Freshworks experts weigh in on advances AI can deliver for employee experience
Freshworks wins 2024 Best Places to Work awards
Built In honors two U.S. locations as premier workplaces
How to boost your income with the Freshworks Affiliate Program
Tips for success in promoting the Freshworks suite of products
How to deliver personalization, productivity, and timely decisions with Freddy AI
Freshworks SVP of product strategy and operations on new tools in the customer service toolkit
Tech stack chaos? Time for CIOs to clean house.
Freshworks CIO Prasad Ramakrishnan on how a watchful eye on a company’s tech stack and apps can keep IT infrastructure in safe hands
Freshworks at AWS re:Invent 2023
Find us in Las Vegas (booth #M8) for Freddy AI demos, an evening reception, and more!
How product leaders can lead—and win—with generative AI
Freshworks SVP of Product Strategy and Operations Siddhartha Agarwal on how gen AI is transforming the product manager role
How we pulled off the launch of Customer Service Suite in 2 months
Project involved more than 200 team members from 20+ teams
A golden birthday: Turning 13 on the 13th
Reliving memorable moments as Freshworks becomes a teenager