Welcome to the reimagined Freshworks Community
A fresh look for our online hub with expert conversations, product insights, and more
Community is everything—and our refreshed Freshworks Community 2.0 is your one-stop resource for expert conversations, peer perspectives, the latest product updates, and more!
Already a member? Check out the fresh new layout, intuitive navigation, and extensive resources that are a click away. Not a member? Register today—it’s free and everybody is welcome. You don’t have to be a Freshworks customer to join.
“Networking through a vibrant online community is an essential way to grow excellence at scale, cultivating the tried-and-true insights from fellow professionals who walk the walk, talk the talk, and suffer the same operational challenges that you do,” says Colin Crowley, senior director of customer marketing at Freshworks.
Features of the revamped Freshworks Community include:
More targeted, product-specific areas: The new community consolidates product topics to make it easier to find information about updates and other features.
Interactive virtual events and webinars: Community 2.0 focuses on interactive content and introduces six new event categories where you can learn more about Freshworks services, the product roadmap, new features, customer showcases, social events, and more! The best part? These events give unprecedented access to Freshworks experts.
Access to Freshworks SMEs: Meet and interact with industry experts from Freshworks, who will moderate the forums alongside our support team members. Those experts will also conduct Q&As about the latest products, trends, and tips/tricks. So, please keep the questions coming!
A new Ideas section: One of the most popular features is even better. Ideas is where you can suggest new features and product enhancements or request bug fixes. Get your colleagues to vote for their most-wanted changes!
Register for the Freshworks Community—it’s free and everybody is welcome.
