Employee experience

Trends and insights about uncomplicating experience for employees

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Employee Experience

The making of a new-era IT leader

AI has changed what IT does. The job of leading has changed even more

Derek Korte

4 min read

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Employee Experience

IT leaders say they can see ‘shadow AI.’ Their own data says otherwise

New research reveals a striking gap between how much control mid-market IT leaders believe they have over unsanctioned AI, and how much they actually do

Derek Korte

3 min read

Blog
Employee Experience

To best manage AI, bone up on “policy fluency”

HR tech expert Julia Bersin unpacks the skills that managers need today to get the best out of humans and AI

Howard Rabinowitz

4 min read

katz media cto robert lyons
Employee Experience

How this CTO builds the foundation for AI

Robert Lyons has a message for leaders chasing the AI moment: Slow down, clean up your data, and build from a foundation that can support what you're promising

Laura Rich

5 min read

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Employee Experience

Change is good, right?

New studies about AI adoption and employee experience show the ups and downs of change—and why workers feel empowered as long as they have the proper supports

Laura Rich

4 min read

Blog
Employee Experience

Can ‘friction maxxing’ help your organization?

‘The Friction Project’ author Bob Sutton talks about when business leaders need to add ‘good friction’ to critical workflows

Dan Tynan

5 min read

Blog
Employee Experience

5 shifts that will define IT leadership in 2026

A new report points leaders toward prevention and autonomy rather than reactive speed

Ravi Tharisayi

3 min read

Blog
Employee Experience

Winning on the grid with the right technology—and the right team

A conversation between McLaren Racing’s Zak Brown and Freshworks CEO Dennis Woodside

Derek Korte

4 min read