Employee experience
Trends and insights about uncomplicating experience for employees
Don’t ban shadow AI. Bring it into the light.
The signal from unsanctioned AI use isn’t always a compliance issue; sometimes it’s employees telling you what they need
Howard Rabinowitz
5 min read
The Modern Tech POV: Vermeer Corporation's Brent Westerkamp
A conversation between Freshworks CEO Dennis Woodside and Vermeer’s director of IT services
Derek Korte
11 min read
The making of a new-era IT leader
AI has changed what IT does. The job of leading has changed even more
Derek Korte
4 min read
IT leaders say they can see ‘shadow AI.’ Their own data says otherwise
New research reveals a striking gap between how much control mid-market IT leaders believe they have over unsanctioned AI, and how much they actually do
Derek Korte
3 min read
To best manage AI, bone up on “policy fluency”
HR tech expert Julia Bersin unpacks the skills that managers need today to get the best out of humans and AI
Howard Rabinowitz
4 min read
How this CTO builds the foundation for AI
Robert Lyons has a message for leaders chasing the AI moment: Slow down, clean up your data, and build from a foundation that can support what you're promising
Laura Rich
5 min read
Change is good, right?
New studies about AI adoption and employee experience show the ups and downs of change—and why workers feel empowered as long as they have the proper supports
Laura Rich
4 min read
Can ‘friction maxxing’ help your organization?
‘The Friction Project’ author Bob Sutton talks about when business leaders need to add ‘good friction’ to critical workflows
Dan Tynan
5 min read