Sales teams convert more of their pipeline into revenue by getting insights into the team’s sales conversations. Gong integration showcases what the customers and sales representatives are discussing and helps improve the value of the discussions to ensure more deals are closed. With the integration users of Freshsales Suite will be able to do the following: 1. See the list of calls associated with each of the Freshsales records. 2. View the call recording without leaving Freshsales product. 3. Have a repository of calls and Action items from Gong. 4. Automatically create tasks in Freshsales with the action items from each call.

Instruction to Install Gong Pre-Installation page 1. Go to the configuration page and enter a valid email address 2. Click on next will take you to the Gong connect page 3. Gong access key and access secret will be available in Gong instance 4. Open Gong Website and then create an account 5. Under User icon dropdown click on company settings 6. In company settings page, click on the API under Ecosystem section 7. Click on API Keys tab, there will be Get API Key button 8. Click on API Key button will provide us with the Gong Access key and Access secret 9. Copy the Gong Access key and Access secret and paste it in the Required fields 10. Entered email address cannot be changed after final validation 11. To edit email address hit the ‘Change Email’ button on the Email card 12. Hit the connect button to validate the page. Post-Installation page 1. Go to configuration page 2. Hit the edit button on Gong access secret and key to edit Gong access secret and key 3. Enter the Correct Gong access secret and key and hit connect to validate 4. Hit the edit button on Freshsales domain and API key to edit Freshsales domain and API key 5. Enter the correct Freshsales domain and API key and hit connect to validate