With Freshservice for Google Chat™, you can receive notifications and promptly manage Freshservice tickets directly within Google Chat™. Once you install the app and link it to your Freshservice account, you gain the ability to: Receive notifications regarding pertinent Freshservice tickets. Perform swift actions to modify tickets, including ticket assignment and comment addition. Generate new tickets without the need to exit Google Chat™. Experience the convenience of Freshservice for Google Chat™ now and streamline your customer service processes! Productivity tool for Google Chat™.

How to Setup the Google Chat application in the Freshservice instance? Goto: https://saasly.in/apps/userguide/how-to-install-google-chat-in-freshservice