Tracking and managing your contacts is extremely critical for your business. With Google Contacts for Freshservice, you can easily import and manage all your contacts from across your Gmail accounts into your service desk. Here’s a look at how you can do more with the Google Contacts and Freshservice integration: 1. Make it easier for customers to reach out to you and reply to a thread. 2. Teams and agents can use Freshservice as a ‘shared address book’ which can be securely accessed and shared 3. Sync verified contacts from Freshservice to your Google accounts and vice-versa under specific groups and tags.