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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Unlock your sales team's potential by integrating KrispCall's powerful calling and texting capabilities directly into Freshsales CRM. Streamline communication, manage customer data effortlessly, and focus on converting leads into loyal customers.
This powerful combo empowers your sales team to:
1. Click-to-Call & SMS Messaging: Quickly initiate calls and send text messages directly to leads and contacts within Freshsales, enhancing efficiency and convenience.
2. Automatic Call & SMS Logging: Eliminate tedious manual data entry with automated logging of all calls, texts, notes, and recordings directly into Freshsales for accurate, up-to-date records.
3. Real-Time Customer Context: Access comprehensive customer information and interaction history instantly during calls or when sending messages, allowing for more personalized and effective interactions.
4. Boosted Sales Productivity: Minimize time spent switching between multiple apps, enabling your team to focus fully on nurturing leads and closing sales faster.
Integrate KrispCall with Freshsales CRM today and transform how your team interacts. Spend less time on routine tasks and more time growing your business and fostering meaningful customer relationships!
We started using KrispCall with Freshsales to simplify our lead handling, and it’s been surprisingly effective. The best part; No need to manually match calls to contacts, it all syncs up on its own. It keeps the team focused on selling instead of tracking conversations.
Umar Chahal
4 days ago
Before KrispCall, we struggled to keep our call logs organized in Freshsales. Now, every call is tracked, recorded, and attached to the right lead or deal. It’s made our pipeline cleaner and our team more responsive. Totally worth trying out.
Ava Sinclair
7 days ago
Hooked up KrispCall with our Freshsales and wow, it just clicks. No more bouncing between tabs or forgetting what I said last week. It’s honestly made follow-ups way easier. Smooth setup too!
App Developer
7 days ago
Awesome to hear KrispCall is clicking perfectly with Freshsales and making follow-ups easier! Glad the setup was smooth too. Thanks for sharing, Ava.
Alannah Burt
11 days ago
Why We’re Sticking with KrispCall + Freshsales:
Call records auto-sync with contacts.
Quick dial from Freshsales without jumping tabs.
Less manual data entry more productivity.
Team collaboration has improved a ton.
App Developer
7 days ago
Alannah, Thanks for the great feedback! We’re happy to hear KrispCall and Freshsales are boosting your productivity and team collaboration.
You can easily integrate KrispCall with Freshsales. Follow these simple steps to set up and install Freshsales in a few minutes.
Log in with your KrispCall account. Create a new account if you don’t have a KrispCall account.
Go to the “Settings” and select the “Integration” option.
Search for “Freshsales" and click on “Connect”.
Start making and receiving calls on Freshsales.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
What transfer mechanism is in place to govern those transfers?
Yes, our app transfer End-User data of European Economic Area (EEA) residents outside of the EEA. We use DigitalOcean as our infrastructure provider, and when such transfers occur, we ensure they comply with the EU General Data Protection Regulation (GDPR). DigitalOcean implements appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure that personal data remains protected at a level equivalent to that required within the EEA.
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
Yes
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
Yes, end-user data is encrypted at rest using strong encryption standards such as AES-256. This ensures that even if storage media is compromised, the data remains protected and unreadable without proper authorization.
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
Yes, all end-user data is encrypted in transit using industry-standard protocols such as HTTPS and TLS
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
We follow the OWASP Top 10 security guidelines to protect customer data and maintain a secure environment. These include best practices around Broken Access Control, Cryptographic Failures, Injection, Insecure Design, Security Misconfiguration, Vulnerable and Outdated Components, Identification and Authentication Failures, Software and Data Integrity Failures, Security Logging and Monitoring Failures, and Server-Side Request Forgery (SSRF).
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
No
What is the data retention period after app is uninstalled?
15 days
Does your app allow customers to request a custom End-User Data retention period?
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Version History
4.0 (June 2025)
Bug fixes
3.0 (April 2025)
No release notes found
2.0 (April 2025)
No release notes found
1.0 (April 2025)
No release notes found
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