Easy to install, secure AI offering for effortless ticket summaries, sentiments & replies
Paid
Not governed by Freshworks Freddy AI
As a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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Free 21 days trial, then
OverviewReviews How to install?
No need for any separate AI account for installation. All in one app. We use a dedicated Azure based AI service for this app which ensures enterprise grade best practices with a quick response time for all AI calls.
Agents can use AI to summarise the ticket conversation, analyze the sentiment of the conversation with an emoji on their screen. Agents can also generate context aware automated replies in a few seconds using the power of AI.
TicketGPT PRO can transform your agents into superheroes!
Data Management and Storage
Please reach out to developer support for any info related to User Data Management
No reviews available for this app.
No need for any OpenAI/ AI account mapping. Just configure your Freshservice API key, domain.
Generate an API key for Freshservice - Please refer to the solution article for steps. https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key-
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 2.0
Released on Nov 30, 2023
Update in pricing model based on account level
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