This two-way integration requires you to download our Freshservice Power-Up in your Trello boards to be able to view Freshservice tickets directly from linked Trello cards and more. Empower your IT team to solve your company's needs faster. Improve your IT service team's performance by empowering them to send their tickets to Trello cards. Organize your workflow in Trello or boost collaboration with other teams, taking into account tickets' priority to deliver exceptional support according to the company's needs. Your service desk team will collaborate instantly and effortlessly by linking Trello cards + Freshservice tickets. Some benefits of using this app are: 1. Link an existing Trello card to a Freshservice incident ticket. 2. Create a new Trello card directly from a Freshservice incident ticket, indicating a description of what's needed, requesters name, the status and priority for the Trello teams to be in sync. Be able to select labels, assign members and set up a due date for your new Trello card. 3. Keep your IT support team and other Trello teams in sync. Track the progress of a Trello card linked to Freshservice incident tickets right from the ticket's page. 4. Receive updates on Freshservice incident tickets when the Trello cards linked are moved from the list, so agents stay updated on their status.