Utilize Twilio channels from Freshsales to leverage your business communications. Reach out to customers at the appropriate time by sending conditional messages. Receive real-time notifications for incoming Twilio messages and send prompt replies. Connect with any Freshsales contact and send messages to all desired contacts in just a few clicks. Create pre-defined message templates and instantly send messages to customers. Access the Twilio Inbox within Freshsales to view all the Twilio conversations held and view the history of any conversation within the chat interface. Also, maintain the history of messages within each contact. Install the integration in a few minutes to explore the array of additional features available.

Setup the Twilio Integration Freshsales following the steps below: - Install AppCursor Chrome extension - Visit the Ulgebra Apps Marketplace - Go to the Freshworks CRM section - Install Twilio for Freshsales - Enter your Freshsales credentials - Authorize the Freshsales account - Enter your Twilio account credentials - Authorize the Twilio account Twilio has now been integrated into your Freshsales account.