Where coordinated action takes shape. Join us to see how teams cut friction across the enterprise and unlock agility, speed, and innovation for every team.
What to expect
Vision
Real-world examples
Practical masterclass
Meet our speakers
Agenda
Welcome and review what to expect
Session
The Role of the CIO has Changed
Nadeen Kabbani
Programs and Engagement Manager, Freshworks
Product Vision & Updates
Session
Freshservice for the new CIO
Ryan Manning
Chief Product and Technology Officer, Freshworks
Product Masterclass
Session
Inside Freshservice - the platform for AI-powered service operations
Payal Patel
Senior Director, Solution Engineering, Freshworks
Social Proof Round Table: Customer spotlight session
Session
Inside the customer mind and their innovation playbook
Pete Petrocelli
VP of Technology, Ashley FDE
Robert Lyons
Chief Technology Officer, Katz Media Group
Nadeen Kabbani
Programs and Engagement Manager, Freshworks
Analyst Conversation with Forrester
Session
Presentation (10 min) paired with Q&A (5 min) between FW leader and analyst
Julie Mohr
Principal Analyst, Forrester
Payal Patel
Senior Director, Solution Engineering, Freshworks
Closing Remarks
Session
Connect the dots from the day's sessions with core takeaways designed to help your enterprise move faster, innovate smarter, and maximize Freshservice.
Nadeen Kabbani
Programs and Engagement Manager, Freshworks
