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A global event for leaders in CX, IT, HR, and sales. Discover trends, tools, and strategies shaping the future of customer and employee engagement.

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With Freshworks’ Freddy Agentic AI Platform, customer support teams can thrive with AI tools that autonomously manage and resolve customer issues from start to finish

AI-powered upgrades that uncomplicate employee experience

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The agentic AI platform that uncomplicates customer service

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Agentic AI that reasons, acts and resolves

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Uncomplicated, AI-assisted IT Service Management

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Freshdesk

The all-in-one solution, boosted with generative AI

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Freshdesk Omni

Take an interactive tour of Freshdesk Omni

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4 technology leaders across a range of industries share what it takes to succeed in the age of AI

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The AI-empowered CIO

With customer expectations in flux, learn what CX leaders are doubling down on in 2025 to lead the way

CX Priorities 2025: Proven strategies to win the CX race

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Explore our library of demos, webinars, product tours, guides, insights, and much more.

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