See how Freshdesk Omni transforms customer service in just 30 minutes today
- Start resolving request instantly with out-of-the-box AI Agents
- Deliver AI-powered service across email, chat, phone, and messaging apps
- Help human agents resolve faster with AI Copilot in one omnichannel workspace
83.1% average Freddy AI Agent deflection rate*
99.5%first contact resolution*
225%return on investment*
*Stats based on findings from the 2026 Customer Service Benchmark Report and Forrester Study
Demo the Freshdesk solution
Your response has been successfully recorded.
Thank you! Someone will be in touch shortly.
Outcomes that matter
54%
Queries resolved with AI
"Freshworks is easy to understand and makes sense to agents."
Justin Levitz
75%
First-contact resolution rate
"We needed a tool that would allow us to deliver white-glove customer support at scale."
Frank Servidio
69%
Reduction in average resolution time
"I had team members who weren’t comfortable at all with emails. With Freddy AI, they’ve gained so much confidence."
Keira Hayter
30%
Queries handled by AI
"It (Freddy AI Copilot) was truly a game-changer for the team."
Simon Birch
Ready for a free trial?
Try products yourself with a 14-day free trial. No credit card required.