Take your support to the cloud with a free ticketing tool

Scale your customer service using Freshdesk's Free plan.

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Everything you need to provide seamless customer service

Omnichannel support

Freshdesk helps you stay on top of customer conversations coming in via email, phone, and social media from a single platform.

Effortless remote support

Freshdesk allows your team to hold conversations from wherever you are - all you need is an internet connection and a laptop or cellphone.

Intelligent automations

Cut down on repetitive tasks by automating the process of ticket assignment, and free up your time to solve complex customer issues.

Intuitive reporting

Track team performance, customer satisfaction and identify bottlenecks using Freshdesk's customizable in-built reports.

Seamless self-service

Deflect commonly asked questions by building a knowledge base with FAQs and help-guides that your customers can use to find answers on their own.

650+ integrations

Integrate everything your support team needs into your helpdesk - from payment management to ERO, and much more.

Here's why businesses prefer Freshdesk

Transparent pricing

Freshdesk’s free plan does not come with any hidden charges or under-the-belt add-ons. You can just sign up, get your team on board, and start supporting your customers.

Simple and intuitive UI

With an intuitive UI that has been designed to boost agent productivity, Freshdesk makes it easy for your team to provide support with no distractions.

Transparent pricing

Freshdesk’s free plan does not come with any hidden charges or under-the-belt add-ons. You can just sign up, get your team on board, and start supporting your customers.

Recommended by leading industry experts

Why our customers love us

Freshdesk was clean and simple to use, responsive and capable of matching our growth curve. We ran parallel for a month, asked for feedback, and the team voted unanimously for Freshdesk. It was an easy transition.

Robert EverettDirector of IT

We were blown away when we saw Freshdesk. The combination of social, email, knowledge base, mobile, and gamification all together is what sealed the deal for us.

Charles CooperDirector, Technology Support Services

Freshdesk has helped us become much more efficient. It has provided consistency in messaging too. It’s not a lot of random voices. It’s a single voice and someone they recognize.

Paul SchwartzBusiness Applications Coordinator

The desktop application developed internally was a nightmare to manage. There is no question that implementing Freshdesk has been and continues to be a huge success for us.

Tyler NaceEngineering and Design Services Manager