ITSM Masterclass:

Create a connected employee experience with Freshservice ITSM and ESM

 

Learn how to redesign IT service management in this short, power-packed session led by a Freshworks Product Specialist for Southeast Asia. 

Date: December 1st, 2021         Time: 11 AM SGT

Join us to discover how you can:

 

- Reduce handling time significantly by automatically categorizing, prioritizing and routing tickets.

- Increase your agent productivity with our machine learning based recommendations.

- Enable self-service on any channel - Quickly get answers and insights to measure and improve CSAT.

- Reduce the friction that often occurs between departments - Deliver services in a coordinated manner and increase the consistency and predictability of service delivery across all functions in your organisation.

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ITSM Masterclass:

Create a connected employee experience with Freshservice ITSM and ESM

 

Learn how to redesign IT service management in this short, power-packed session led by a Freshworks Product Specialist for Southeast Asia. 

Date: December 1st, 2021         Time: 11 AM SGT

Join us to discover how you can:

 

- Reduce handling time significantly by automatically categorizing, prioritizing and routing tickets.

- Increase your agent productivity with our machine learning based recommendations.

- Enable self-service on any channel - Quickly get answers and insights to measure and improve CSAT.

- Reduce the friction that often occurs between departments - Deliver services in a coordinated manner and increase the consistency and predictability of service delivery across all functions in your organisation.

Meet the Speaker:

Sindhuja Jayaraj

Presales Consultant, Southeast Asia,

Freshworks