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Learn how to redesign IT service management in this short, power-packed session led by a Freshworks Product Specialist for Southeast Asia.
Date: December 1st, 2021 Time: 11 AM SGT
- Reduce handling time significantly by automatically categorizing, prioritizing and routing tickets.
- Increase your agent productivity with our machine learning based recommendations.
- Enable self-service on any channel - Quickly get answers and insights to measure and improve CSAT.
- Reduce the friction that often occurs between departments - Deliver services in a coordinated manner and increase the consistency and predictability of service delivery across all functions in your organisation.
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