Sync users from Azure Active Directory to Freshdesk
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App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
The Azure AD Connector App seamlessly sync users from Active Directory to contacts or agents in Freshdesk. This ensures that user data is consistently updated across both platforms, streamlining user management and enhancing operational efficiency.
With the app, admins can do the following:
1. Automatically create or delete agents in Freshdesk when users are created or deleted in Azure AD.
2. Automatically create or delete contacts in Freshdesk when users are created or deleted in Azure AD.
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For instructions on how to install the app, please refer to this article - https://crmsupport.freshworks.com/en/support/solutions/articles/50000009911-the-azure-crm-app
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AE256
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
Data in Workato is encrypted at rest and in transit. At rest, data is encrypted using a top-level encryption key and a multi-level key hierarchy. Encryption keys are unique to each workspace, thereby limiting vulnerabilities and ensuring your data is separate from other workspaces.
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
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Version History
Version 3.0
Released on Sep 17, 2024
Fixed app rendering issue
Version 2.0
Released on Aug 14, 2024
Minor bug fixes
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