C-Zentrix is a renowned Contact Centre Software and installing the C-Zentrix widget for Freshdesk will let you access C-Zentrix's telephony controls right from your helpdesk.
Free
14 installs
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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OverviewReviews
C-Zentrix is a contact center software that facilitates communication between your agents and customers. Installing the C-Zentrix app for Freshdesk will let you access C-Zentrix's telephony controls right from your helpdesk. Some benefits of using this app are:
1. Handle calls easily using the C-Zentrix call widget right from within Freshdesk.
2. Agents can also quickly pull up information about the customer they are on call with, like their Name, Email and their recent tickets, and get more context while on calls.
3. Convert calls to Freshdesk tickets with just one click. The app makes sure a recording of the call is automatically attached.
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Version History
Version 2.0
Released on Sep 08, 2021
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