FrontApp Integration
Verified by FreshworksShow member details from FrontApp corresponding to a call
Published by support(about 4 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
This app lets an agent view details of a calling customer from FrontApp. Details can be member name, email, recent conversation subject. If the customer is not present in FrontApp, it will allow you to add contact in FrontApp from here itself.
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Front APP Installation
a. On FreshCaller home page, click on the admin option in the sidebar.
b. Click on the Apps option from the list.
c. Click on the Agent Productivity Category and select FRONT APP.
Below are the steps to get the FrontApp API Private Token:-
a. log in to FrontApp with your registered email address.
b. Go to settings
c. Go to Plugins and API section
d. Go to API section
e. Create a new token
f. Select Private Resources in scopes section
g. Copy the generated API key.
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