Your hunt for a modern
phone system ends today!
No hardware. No downloads. No maintenance cost. Plug-n-Play our
cloud PBX system today.
Port your current numbers or explore our Bring Your Own Carrier options or purchase numbers from 90+ countries inside Freshcaller.
Use any of the pre-built reports or build your own phone report. You can also schedule for your reports to be delivered into your inbox.
Every single inbound call scenario handled - whether during business hours or outside working hours including holidays.
You can virtually monitor every conversation, barge into vital ones, keep track of service levels and call queues etc.
Deploy the best inbound routing engine complete with IVRs, a multiple round routing engine, and best-in-class on-call capabilities for agents to transfer calls, notes or conference in others. You really won’t be worried about phones anymore. Instead, focus on responses and resolutions to all your support related conversations.
Are your sales superheroes using your current phone options? Or are they just dialling in using their personal mobile connection. Ease of use, low learning curve, coverage on-the-go, and a flexible phone system is what makes Freshcaller a dependable side-kick to your super heroes.
“We previously handled phone calls by sharing one phone and it wasn’t scalable for a growing team. Now, my team members can answer calls with just a click from their laptops. Each call is linked to a call recording and call notes so that pertinent context is readily available for all support specialists.”
“Freshcaller has made our organization more efficient thanks to features like Call transfer, IVR and call queues. The ability to access the system from anywhere has allowed us to perform better. Tasks that normally get done the next day are now dealt with swiftly, thereby minimising any possible delay. Call recording feature has been excellent for our quality training as we now know clearly in which areas we have to focus.”
“It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries and set up my business call center in minutes. There are call monitoring options for supervisors during call and we make it a point to listen to all the call recordings together to improve our communication. Call center is not technical anymore.”