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Boost productivity by equipping agents with the right apps.
Accumulating overdue tickets, missing SLA’s, losing sales deals, and overworked, exhausted agents? Equip your agents with these powerful and feature-rich apps that facilitate easy access to files, seamless collaboration, effortless translations, and much more.
Apps
Teamviewer
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Provide remote assistance to customers using TeamViewer app for Freshchat.
Upscope Screensharing
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See what your sees in one click from Freshchat using Upscope cobrowsing. No downloads or installs needed.
Guru (getguru.com)
Leverage Guru to unify and dynamically recommend your organization's collective intelligence