Freshdesk
Verified by FreshworksDisplays Freshdesk contact information in Freshcaller.
Published by Freshworks(about 15 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
When an agent receives a call from a customer, this integration displays all the customer details based on the phone number or email address of the requester from Freshdesk on the right side of the Freshcaller interface.
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1. Click Install.
2. Enter the Freshdesk Domain URL and API key.
3. Click Verify Freshdesk account.
4. Select the contact fields to be displayed when an agent receives a call.
5. Click Install.
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