Attachment Manager - Freshworks Marketplace

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Free

Verified by Freshworks

Works with

Freshdesk

Version: 6.0

Published by
Spritle Software

About 12 months ago in

Agent Productivity,
File Sharing & Collaboration

Help and Support

spritlesupport@freshworks.com https://www.spritle.com/contact

Attachment Manager

Have complete control over all ticket attachments with this interactive attachments manager widget.

This app allows you to organize all your ticket attachments, access them from one common location and download all the attachments. Once installed, the app can perform the following tasks without leaving Freshdesk: 1. View all attachments within the widget 2. Restrict agents from deleting the attachments of the ticket 3. Agents can download all the attachments in a single click 4. Display tags for tickets when a ticket/conversation is created with attachments Make life easier with the help of the Attachments Manager app. Write to us for any feedback.

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After clicking the install button, 1. In the Settings page, you will need to enter your Freshdesk subdomain and API key to authenticate 2. After the Freshdesk authentication, you will need to check attachments and tags option 3. Once that's done, click the Install button to finish the installation You are now good to go!

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