FreshBooks - Mint app for your Freshdesk will let you handle time-tracking and invoicing needs from the comfort of your helpdesk Note: This app works only with the latest FreshBooks version and not with the Classic FreshBooks version. Using this app, you can: * Access information related to the requester from FreshBooks inside a Freshdesk ticket so agents have additional context when responding to the queries. Note: Information will be fetched only if the requester's company name in Freshdesk matches the company name of a client in FreshBooks. In case the company name does not match, data will be fetched based on the ticket requester’s email address in Freshdesk matching a client's email address in FreshBooks account. * Track and log time in FreshBooks right from within Freshdesk. You can also view and edit the recent five time-entries. * Log time in Freshdesk timesheet from within the Quickbooks app. * Easily view recent Freshbooks invoices from within Freshdesk. Make your helpdesk software also act like your time tracking and invoice management tool with this FreshBooks app for Freshdesk.