Help Desk Migration is an intuitive import tool for Freshdesk that needs no programming skills.
Help Desk Migration is a unique service which offers a simple way for importing tickets and other data to Freshdesk in just a couple of clicks.
RECORDS THAT CAN BE IMPORTED TO FRESHDESK: Tickets, Contacts, Users, Attachments, Notes, Custom fields, Knowledge base. NOTE! We MIGRATE dates and keep the chronology in your tickets. =>>>
In case you have specific requirements for your data migration (data filtering, custom mapping, etc.), you can use the Custom Migration Service.
PLATFORMS SUPPORTED FOR MIGRATION FROM
Assembla, BOSSDesk, ConnectWise, CSV files, Database, Deskpro, Freshdesk, Freshservice, FrontApp, FuseDesk. Gmail, Gorgias, Groove, HESK, HappyFox, Help Scout, HelpSpot, Helpshift, HubSpot Service Hub, Intercom, Jira Service Desk, Kayako, Kayako Classic, LiveAgent, Magento HelpDesk Ultimate, ManageEngine, Oracle Service Cloud, osTicket, Parature, Reamaze, Salesforce Desk. Salesforce Service Cloud, Samanage, ServiceDeskPlus, ServiceNow, Spiceworks, SupportBee, SysAid, TOPdesk, TeamSupport, Teamworkdesk, UVdesk, UserVoice, Zendesk, Zoho Desk.
If you don't see the desired platform on the list, you can order a Custom Migration to get your data exported from it and imported to Freshdesk.
- Free Demo Migration
- Automated Process
- Preserved relations between records
- Out-of-the-box migration of custom fields
- Alterable ticket fields mapping
- User-friendly data Migration Wizard
- Support before, during and after the data transfer
STEPS TO TAKE BEFORE STARTING THE DATA MIGRATION
- Create custom fields in Freshdesk to be able to map them
- Turn off all automation rules
Use promo code 10-for-Freshdesk to get a 10% discount!
- Register an account at https://app.help-desk-migration.com
- Select your current platform and provide access credentials.
- Select Freshdesk as your future platform and provide your Freshdesk URL, authorize with admin credentials
- Select objects you want to migrate and change fields mapping
- Start Free Demo Migration. Demo migrates a limited amount of data (20 tickets and all objects related to them + 20 Knowledge base articles)
- Check demo migration results and proceed with Full Data Migration
Go to https://help-desk-migration.com/freshdesk/ for more info