With the Zendesk migration tool, you can seamlessly migrate all your tickets, replies, notes and more to Freshdesk. The following will be imported:
1. Users/Agents
2. Companies/Groups
3. Tickets
4. Forums
5. Knowledge Base Articles
The migration is thoroughly secure with the data fully transmitted under SSL. For more details visit - https://support.freshdesk.com/support/solutions/articles/224766-zendesk-to-freshdesk-migration/
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Please go through the pre-import checklist.
1. Connect to your Zendesk account by providing the requested details.
2. Choose the settings you would like to import from Zendesk.
3. Click on "Save & Import"
4. Sit back and get a cup of coffee.