With the Zendesk migration tool, you can seamlessly migrate all your tickets, replies, notes and more to Freshdesk. The following will be imported: 1. Users/Agents 2. Companies/Groups 3. Tickets 4. Forums 5. Knowledge Base Articles The migration is thoroughly secure with the data fully transmitted under SSL. For more details visit - https://support.freshdesk.com/support/solutions/articles/224766-zendesk-to-freshdesk-migration/

Please go through the pre-import checklist. 1. Connect to your Zendesk account by providing the requested details. 2. Choose the settings you would like to import from Zendesk. 3. Click on "Save & Import" 4. Sit back and get a cup of coffee. Note: This tool is optimised for migrating a low volume of tickets from your Zendesk account. If you have greater than 200,000 tickets, please reach out to our support team at support@freshdesk.com to assist with the migration.