PrestaShop
Improve customer service management with this PrestaShop app that brings support widgets and ticket tracking
Published by Freshworks(about over 2 years ago)
Supported for
With the help of the Prestashop app, you can have
*Support widget in front office
*Ticket tracking in customer account
*You can override or not contact form and replace it by Freshdesk Widget
*View and sync customer account with Freshdesk
*View ticket history in customer page in Back-Office
*Open tickets and profiles directly in Freshdesk from back-office
App Details
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Developer Resources
Marketplace Resources
Download module
Load in back-office modules section
Install and configure
More details on - https://addons.prestashop.com/en/customer-service/18332-freshdesk.html
App Details
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Developer Resources
Marketplace Resources
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App Details
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