Plan, organize and manage your projects. Aids great collaboration and flexibility
Restyaboard is a great tool for project management and task management. This visual Kanban board is flexible and shareable- helps you better plan, track, and collaborate. Restyaboard offers constant visibility over resources, operations and most importantly, time. The weight of running behind schedule or going overboard with the budget will no longer decelerate your growth. And thanks to Restyaboard; because it’s a self-hosted solution, data, privacy, and IP security will never be a matter of concern.
However, the two-way sync integration of Restyaboard with Freshdesk is a whole different story. It enables you to create and insert support tickets from your Restya cards itself, moreover, notify your team regarding the modifications on cards linked to any ticket. The brighter side is, your team can now work together and provide all the support your customers demand.
Merging Freshdesk with Restyaboard is a great way to address your customers' unique concerns. As mentioned above, in that event, any cards you create will be linked to the Freshdesk tickets. Your support team can pick a board from Freshdesk and move tickets to the cards or create the same from scratch if they prefer so.
Tap on the ‘install’ button to your right in the marketplace.
Upon clicking, it will direct you to log in or sign up page, where you need to permit Freshdesk to access your Restyaboard account.
Once logged in (once given access to Freshdesk), the app will be installed.
Further, open a ticket in Freshdesk. You will find Restyaboard to your right on the sidebar.
Click on ‘QA Ticket’ to create a new card or to open an existing card.
Access the ‘settings’ to configure the notifications.