Instant read receipt confirmations for Freshdesk conversations and replies.
Get to know whether your ticket replies and conversations were read by requester(s). With Smart Read Receipts, you can:
- Identify if a reply/conversation was read.
- Find out the time it took before the reply email was viewed.
- Reply text and a link to it in the read receipt.
Installing the app is simple. Follow our detailed installation instructions here https://docs.readreceipts.app/articles/installation/freshdesk/ to finish the installation in a few minutes.