Zuper app helps synchronize data between Freshdesk Tickets and Zuper Jobs.
Zuper app for your Freshdesk will let you create jobs for your field workforce from the comfort of your helpdesk.
Some of the benefits of using Zuper include:
1. Dispatch work to your field team right from Freshdesk.
2. Enable your field team to access all necessary ticket information from their Zuper mobile app.
3. Improves agents' productivity and enhance customer experience.
1. Click on the Install button.
2. Enter you Zuper API token (Refer to this: https://zuper.freshdesk.com/support/solutions/articles/43000485561-how-do-i-create-api-key-)
3. Press on Save.
4. The app is installed and can be viewed in the sidebar near each ticket.