Lingpad stands out with its AI-powered contextual translation tool for Freshdesk to localize your multilingual support tickets. Being the only tool with contextualized translation, your agents can easily translate to-and-fro support messages with customers. Our Freshdesk translation app has advanced AI algorithms that ensure human-accurate translation of your support tickets received via email, social media, and other channels. Many top brands use Lingpad's translation tools to elevate their customer experience, and you can too. Join the ranks of these top brands and deliver exceptional multilingual support. Try the Lingpad app today and communicate with your global customer base in their native language. Key Features of Lingpad's Freshdesk Translation App: Lingpad offers the following features to elevate your customer experience: 1. Human-Accurate AI Localization: Lingpad's nuanced AI algorithms offer human-like accuracy for localizing your Freshdesk support tickets. 2. Contextualized Translation: Provide Lingpad with your business, industry, target audience, and other data to generate context-aware, relevant translations of your tickets in 120+ languages. 3. Auto Language Detection: Our built-in automation will detect the language from the conversation and translate customers' and agents' responses to the same language. 4. Sentiment Detection: Our AI systems will analyze the sentiments from email tickets you receive, allowing you to respond to customers appropriately. 5. Hassle-free 'No-code' Integration: Our no-code, hassle-free integration requires no technical expertise. This simplicity ensures you can easily install and integrate Lingpad with Freshdesk without any complications. 6. Advanced Analytics: Get your multilingual ticket translation analytics in one place. Track essential metrics like multilingual words and tickets translated by agents, top languages and language pairs, and compare data monthly or yearly. Top Global Brands that Trust Lingpad for Multilingual Customer Support: Ab InBev, Intersolia, Leroy Merlin, Playtomic, Pulse, FundedNext, Rebtel, Atlas And many more. Key Benefits of Using Lingpad for Freshdesk: 1. Maintain Cultural Preferences: Lingpad allows you to add a glossary, select a tone for translation, and add context to help you keep the cultural nuances and preferences intact. 2. Pay-as-You-Grow Pricing: Our pricing plans are tailored to fit your needs. Select any plan of your choice, enjoy the flexibility of the “Pay As You Grow” model, and scale your multilingual support as and when needed. 3. Heighten Agent Productivity: Boost your agents' productivity, resolve more queries, and respond to customers faster with Lingpad's automation. Add known languages for your agents and heighten their efficiency. 4. PII Protection: Preview your translated response and protect customers' sensitive, personally identifiable information before sending it to them. 5. Unparalleled Security and Privacy: Lingpad is ISO 27001 certified and implements stringent security measures, risk management, and data protection policies. We comply with GDPR's data security and privacy standards. Take the next step and see how the Lingpad app works with Freshdesk: 1. Watch this demo video to understand how Lingpad works for Freshdesk: https://youtu.be/pVAWWBjIyOU?si=3DuFCjgUfAY1q0r2 2. You can also check out the step-by-step guide to get started with the Lingpad app for Freshdesk here: https://support.lingpad.com/portal/en/kb/lingpad/messaging-integrations/freshdesk 3. Take a product tour to see how the Lingpad app works in Freshdesk: https://www.lingpad.com/product-tour/freshdesk-support/