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AI powered agent co-pilot that saves you time, money, and sanity
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Maven helps customers deploy the power of AI to improve the support experience. It helps answer questions instantly, suggest follow ups, and take action. Maven helps:
* Save Costs: By automating support workflows with AI agents, customers can reduce support costs by up to 75%.
* Improve Customer Experience: The AI-driven approach provides personalized and instant support, offering a delightful experience for your customers.
* Empower Your Agents: The Agent Co-Pilot system assists human agents in crafting perfect responses, freeing them up to focus on complex, higher-level tasks.
* Proactive and Predictive Support: leverage AI to anticipate customer needs and provide proactive guidance, preventing problems before they arise.
* Drive Revenue: Maven can transform support operations from a cost center into a strong revenue driver through effective cross-selling and upselling.
To set up Maven follow the instructions below:
1. Set up an account on www.mavenagi.com.
2. Visit Integrate > Freshdesk Settings in the Maven dashboard setup and copy the Agent API Key.
3. In Freshdesk, install the Maven AGI Co-Pilot application and paste the Agent API Key in the settings page
The Maven Agent co-pilot will be available in the Freshdesk ticket sidebar.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
3.0 (February 2024)
- More granular feedback controls
- Bug fixes and performance improvements
2.0 (December 2023)
Bug fixes
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