The Okta application lets you automate repeatable actions within Freshservice and also helps you track accurate usage information for SaaS Management. Learn More: https://support.freshservice.com/en/support/solutions/folders/50000000549 Orchestration Orchestration apps give you the ability to automate several repeatable actions that span across a diverse set of systems by performing specific actions with Freshservice Workflows. With the Okta app you can perform actions for: User Management Group Management Role Management Application Management https://support.freshservice.com/en/support/solutions/articles/50000003334 Saas Management Freshservice’s direct integrations for SaaS management enable accurate and reliable user and usage data discovery. Integrate with Okta to: Discover and track the usage of apps that employees authenticate using Okta. Manage users and their data for these apps Track their 60-day login history in Freshservice with a 24-hour sync ensuring updated information. This integration requires the SaaS Management Add-on. More details can be found here: https://support.freshservice.com/en/support/solutions/articles/50000003270

View detailed instructions to set up the integration here: https://support.freshservice.com/en/support/solutions/folders/50000000549 In your Okta Admin User Profile, navigate to Security > API > Tokens Tab Click on Create token and copy it to integrate with Freshservice