Get more out of your Freshworks products

Find out what assets are assigned to a requester without having to go to the requester profile

Free

4.7 (27)

2k installs

Verified by Freshworks

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Overview

Reviews

How to install?

When requesters raise issues with devices that they use, knowing what assets are assigned to them will help agents quickly get all the context they need to resolve the issue. This extension to the requester info section lists all the assets assigned to the requester for quick reference.

4.7

2k installs

Miguel Alejandro Garcia Tapia

9 days ago

Great!!!

Andy Peters

4 months ago

Does what it says on the tin.

Iain Cameron

11 months ago

it's a simple, handy augmentation for the ticket view, allowing agents quickly to see the assets associated with a customer

Iain Cameron

11 months ago

nice simple wee addition to the ticket fields, allowing agents to view requesters' assets at a glance

1. Head over to the Admin tab in Freshservice. 2. Under the Helpdesk Productivity tab, click on the “Apps” icon and goto “Get more Apps”. 3. When you find Quick View Requester Assets app, simply click on the icon and hit install. 4. Enter your API key (you can find your API key under Profile). 5. Click on Install. 6. You can start using the app now.