Log In to Freshdesk - Enter your Freshdesk credentials (email and password) Navigate to Admin > Apps - Under the Admin section, look for Apps and click on it to access the Apps Marketplace. Install the RCK Techiees Migration | Quick Import to Freshdesk App - On the details page, click the Install button to start the installation. After installation, you will find the app in the Freshdesk left navigation menu. Authentication Steps - Inside the app, you'll be prompted to authenticate and configure the connection between Freshdesk and Zendesk. Enter Zendesk Details: Zendesk Domain: Enter your Zendesk domain. Zendesk API Key: Go to Zendesk > Settings > Admin Center > API to find your active API token. Zendesk Email ID: Enter the admin email address associate with your Zendesk account. Enter Freshdesk Details: Freshdesk API Key: Go to Freshdesk > Profile Settings > View API Key. Click on it to generate or copy your API token. Connect: After entering the required Zendesk and Freshdesk API details, click the Connect button. Note: You have migrated 10 tickets only. If you need to migrate more than 10 tickets, please contact our support email or visit our support site.