By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Get order details without a long search in your JTL-Wawi and speed up your support response.
How it works?
You go to a ticket page with an order information in it, and the plugin automatically finds the order info inside the ticket.
You open the plugin window, and there you can see all the necessary information about the order from your JTL-Wawi.
The faster your support helps the customer, the more satisfied they will be. That's a fact. And our plugin will help you with that.
How to install?
Click on Install.
Еnter your API Key from Seller2Go. You can get the API Key in Seller2Go -> Dashboard -> Freshdesk - Get API Key.
Complete the installation.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
We are using a unique API Key for each user which is generated in the backend of our software Seller2Go
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
We are using a unique API Key for each user which is generated in the backend of our software Seller2Go
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
We follow the OWASP Top Ten guidelines, including protections against injection, broken authentication, sensitive data exposure, XSS, and more. We also use secure coding practices and regularly use OWASP tools like ZAP and Dependency-Check.
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
Not an Admin? Share this app with your admin to install it for you.
Version History
4.0
- Tracking number
- Minor fixes
3.0
- UI improvements
- Bug fixes
2.0
- Significantly improved order search by ticket text
- The interface, message and error texts have become clearer
- Added multilingual support based on your locale
- Added more potentially similar orders to the list
- Fixed some bugs
1.0
No release notes found
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