Seamlessly Scheduling: With a simple selection of date and times, you can schedule ticket reopening. Just click submit, and the app handles the rest. Instant Confirmation: Once you've scheduled a reopening, a success message confirms the action, ensuring timely ticket handling. Flexible for Status Selection: Choose from preset statuses or create custom ones to reopen tickets according to your preference. Time Constraints: Our app prevents scheduling tickets in the past or within six minutes of the current time. It also notifies you if a ticket is already open or if there are any other errors. Agent Benefits: Enhance productivity by efficiently managing tickets without worrying about forgetting tasks or adding them to the backlog.