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Easy to install, secure AI offering for effortless ticket summaries, sentiments & replies

Paid

Not governed by Freshworks Freddy AI

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Free 21 days trial, then

Overview

Reviews

How to install?

No need for any separate AI account for installation. All in one app. We used a dedicated Azure based AI service for this app which ensures enterprise grade best practices with a quick response time for all AI calls. Agents can use AI to summarise the ticket conversation, analyze the sentiment of the conversation with an emoji on their screen. Agents can also generate context aware automated replies in a few seconds using the power of AI. TicketGPT PRO can transform your support agents into superheroes!

Data Management and Storage

Please reach out to developer support for any info related to User Data Management

No reviews available for this app.

No need for any OpenAI/ AI account mapping. Just configure your Freshdesk API key, domain. Generate an API key for Freshdesk at https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key. Domain - Please enter your <yourdomain>.freshdesk.com.