Speak your customers' language in real-time across various channels. AI translations you can trust.
Free
32 installs
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App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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OverviewReviews
Deliver the best customer service, in any language with real-time, AI-powered translations.
Unbabel for Freshchat makes your customer service agents instantly multilingual so they can effortlessly communicate with any customer, anywhere in the world.
Boost customer satisfaction and streamline support in any language, across all channels, with the quality and turnaround time that meets your translation needs.
• Cross-Channel Support: No matter where your customers reach out - whether it's web, mobile, or social platforms - provide timely and accurate support in their language.
• Seamless Integration: It's your way of working, with no disruptions to the Freshchat workflow.
• Expand efficiently: Give your existing, centralized support team the ability to translate instantly into any language without worrying about pricing, pressure, and time investment of hiring local native speakers
• Manage surges: Recruit from a wider pool of candidates and onboard agents faster to achieve peak utilization without having to factor in language expertise.
• Optimize cost: Streamline operational efficiency by instantly making any agent multilingual without the need for additional headcount and proofreading.
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Version History
Version 2.0
Released on Mar 04, 2024
Fix: Reduced number of requests to the DB
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