Choose a phone system that can scale with your business

There are many small business phone systems available in the market, but very few survive the test of catching up with the growth of your business. So, when you are looking for a phone solution, look for one that can not just serve you now but also enable your assistants, support agents, salespersons and any phone team you’ll be building.

What’s more, we even have a mobile app so that you can take your phone system along with you on your business trips. With Freshcaller, you can

  • Buy local phone numbers
  • Route calls to different teams/agents
  • Forward calls to mobile
  • Set up a virtual assistant
  • Record your conversations
  • Listen in and barge into live calls
  • Enjoy unlimited voicemail
  • And do much more!
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Our ratings on popular review sites

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Why choose Freshcaller ? 

The phone system with all the features you need to run your business smoothly! 

Call Recording 

Adhere to mandates that require call recording, data storage, and call logs for every customer call - use them later for monitoring and training purposes.

Multi-Level IVR

Set up a fully flexible PBX system with capabilities to easily route calls to your agents or teams, along with the ability to include self-service options.

 

Call Notes

Take detailed notes about every call. Freshcaller will append this information to your call history. This offers contextual visibility to other agents.

Reporting 

Filter based on call details, status, and other metrics. Effectively analyze the overall performance of your call center with real-time data.

Mobile App

Experience Freedom with the Freshcaller mobile app. Make or take calls even when you’re on the go. Available on Android and iOS. 

Warm Transfer

When transferring a call, provide enough context about the customer issue to the new agent to offer a seamless phone experience.

Evaluating Freshcaller? Here's our pricing
MONTHLY
YEARLY Save upto 20%
BLOSSOM

Ideal for co-located teams

$ 19

agent/month + pay per min

  • Advanced Call Queues
  • Business Hours
  • Call Masking
  • Call Recording
  • IVR (phone trees)
  • Voicemail
  • Context Transfer through Notes
  • Call Center Analytics
  • Cold Transfer
  • Bulk Contacts Import
  • Voicemail Transcription
  • Voicemail Drop
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GARDEN

Ideal for fast growing teams

$ 40

agent/month + pay per min

Everything in Blossom and…

  • Advanced Call Metrics
  • After Call Work
  • Call Barging
  • Call Monitoring
  • Conference Calling
  • Non-Business Hours Routing
  • Smart Escalations
  • Custom Call Center Reports
  • European data center Available on demand
  • Queue Callback (Virtual Hold)
  • Click to Call via Chrome Extension
  • Australian Data Center
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Estate

Ideal for global teams

$ 59

agent/month + pay per min

Everything in Garden and...

  • Abandoned Call Metrics
  • Holiday Routing
  • Service Level Monitoring
  • Omnichannel Routing Available with Freshdesk
  • Custom Agent Status
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