Automated Change Requests
Verified by FreshworksAuto-generate change requests at regular intervals. Create tasks, notes and more.
Published by Taroo(about over 1 year ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Take your IT Administration to the next level with Automated Change Requests.
1️⃣ Operational Efficiency: Automate routine changes by freeing up IT administrators from the manual creation of recurring change requests, enabling them to focus on strategic IT tasks.
2️⃣ Reduce Human Error: Standardized templates ensure accurate information capture, minimizing the risk of errors and disruptions in IT operations.
3️⃣ Timely Notifications: Stay ahead with automated reminders for proactive management and optimization.
Features
→ Specify change requests to be created at specific time and intervals.
→ Choose intervals from daily, weekly, monthly and annual.
→ Define the exact values of any field on the change request to be created.
→ Enrich change requests with tasks and notes.
→ Optionally, call a webhook in addition to creating tasks and notes.
Daily Schedules
- Daily at 6:00 PM
- Daily at 11:00 AM
Weekly schedules
- Eevery Monday at 10:00 AM
- Every Mon, Wed & Fri at 12:00 PM
- Every Friday at 9:00 AM
Monthly schedules
- On the third day of the month
- First Monday of the month
- Second Satruday of the month
- Last Friday of the month
Yearly schedules
- On the 4th of January
- On the last Friday of June
- On the second last Tuesday of October
- On the third Wednesday of March
- On the 31st of December
6 installs
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→ Freshservice Domain: The entire domain name of your Freshservice account. For example, contosoapp.freshservice.com.
→ Freshservice API Key: How to find your API Key?
1. Login into your Freshservice account.
2. Click on your profile picture on the top right and select 'Profile Settings'.
3. In the sidebar on the right, you will find the API Key.
4. Copy-paste this and verify your Freshservice account.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Log in to install this app
Enter your Freshservice ITSM URL to proceed
https://
Proceed
Version History4.0
Added support Day of the Week schedule options for Monthly and Annual schedules. For example, you can now create a schedule that runs on the 2nd Monday of every month or the last Friday of the month, etc.
3.0
Added support for annual schedules
2.0
Account based pricing
1.0
No release notes found