Viminya Doss on July 13, 2016. 3 min read Introducing DocuSign in Freshservice for Paperless... A typical scene in an office to execute contracts usually involves long paper-based processes, a lot...
Stephen Mann on July 11, 2016. 2 min read 5 things to do for greater adoption of Self servic... The previous blog listed a few potential issues that need to be addressed in an organization to incr...
Viminya Doss on July 1, 2016. 3 min read Our multi-channel support just got better with Sla... Connect your service desk to Slack so users across teams can easily collaborate and speed up ticketi...
Stephen Mann on May 25, 2016. 3 min read 5 things to do for greater adoption of Self servic... Previous self-service blogs have covered its benefits and capabilities, how to get started with it, ...
Abhirami LG on March 30, 2016. 2 min read 4 Reasons Why ITIL-compliant is not a thing Yeah, you read that right. All things considered, it’s not really ITIL’s, the popular IT service...
Stephen Mann on February 15, 2016. 4 min read 5 Tips for Effective Enterprise Service Management... In my previous blog on 14 Benefits of Enterprise Service Management, I outlined what “enterprise s...
