Manjusha Vattem on August 14, 2020. 4 min read 5 Tips For Creating a Fantastic Self-Service Porta... Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation i...
Vishnu Prasad on June 5, 2020. 4 min read 10 Best Practices For Guaranteed ITOM Success IT Operations Management – What is ITOM? ITOM or IT Operations Management is an umbrella term ...
Manjusha Vattem on May 12, 2020. 4 min read Elevate Employee Engagement with IT Service Catalo... “Wifi is down”, is the hip new scare phrase of our time. People have stopped taking natural cala...
Manjusha Vattem on May 11, 2020. 3 min read Drive Business Excellence With predictive intellig... Imagine you’re working in IT service and you could get a heads up about a surge in the number of t...
Vishnu Prasad on April 23, 2020. 6 min read Ensuring Business Continuity with your IT Team Introduction This is part 1 of a 4-part series where our CIO, Prasad Ramakrishnan, was interviewed b...
karthik govindarajan on April 21, 2020. 4 min read Top 10 ITSM blogs to read in 2022 Updated February 2022 Another year in a digital world wracked with changes, we will continue to do o...
Vishnu Prasad on April 13, 2020. 4 min read A 5-Step Guide to create a Business Continuity Pla... In this blog, we’ll take you through 5 steps to help you create a strong and effective business co...
Vishnu Prasad on March 9, 2020. 11 min read 7 Best Practices for Software Asset Management According to a recent study, the global software asset management market has been projected to grow ...
Manjusha Vattem on February 21, 2020. 4 min read IT Is Better With Chatbots! Automating processes is a game-changer in the tech industries, and IT services do not want to be lef...