Sanjeev NC on May 29, 2018. 3 min read Analytics in Freshservice – Enabling Powerfu... Service desk leaders are struggling with data today. It’s not because they don’t have data; itâ€...
Sanjeev NC on May 25, 2018. 3 min read GDPR is here and Freshservice is ready for IT GDPR is a term that’s been quite popular in the last few months. The GDPR is a European Union regu...
Apoorva Ravikrishnan on March 27, 2018. 2 min read Freshservice Integrates with TeamViewer     The capability to take control of an end-user’s workstation is one of the most fundame...
Apoorva Ravikrishnan on November 6, 2017. 2 min read Freshservice Marketplace – Discover And Crea... Freshservice has hit another milestone! We are happy to announce the launch of Freshservice Marketpl...
Deepika Rajendran on December 15, 2016. 3 min read Gain visibility with custom reports in Freshservic... Following the release of custom asset reports, we bring to you what we promised. Introducing custom ...
Viminya Doss on December 7, 2016. 2 min read Planning made easier with Office 365 Calendar in F... You asked for it, and we listened! We get that it’s hard to stay on top of your calendar as it is ...
Viminya Doss on July 13, 2016. 3 min read Introducing DocuSign in Freshservice for Paperless... A typical scene in an office to execute contracts usually involves long paper-based processes, a lot...
Viminya Doss on July 1, 2016. 3 min read Our multi-channel support just got better with Sla... Connect your service desk to Slack so users across teams can easily collaborate and speed up ticketi...
Sairam Krishnan on September 23, 2014. 1 min read Introducing SurveyMonkey for Freshservice At most times a normal customer satisfaction survey would suffice to know how you are faring in the ...