Niranjan Ragavan on July 28, 2023. 4 min read A different way to look at your customer journey m... What is a customer journey? A customer journey refers to the customer’s interactions with your org...
Shamita Sharma on July 24, 2023. 7 min read Understanding the different question types in Fres... Customer surveys are indispensable for gathering invaluable feedback and insights from your target a...
Niranjan Ragavan on July 11, 2023. 3 min read Qualitative vs Quantitative Questions: How to Effe... When designing a survey, one of the most crucial decisions researchers face is that of qualitative v...
Shamita Sharma on June 15, 2023. 5 min read The Power of Micro-Surveys: Gathering Timely and R... Research shows that 86% of consumers are more likely to continue doing business with a company that ...
Shamita Sharma on June 12, 2023. 6 min read Understanding the Likert Scale: A Comprehensive Gu... The Likert scale is a commonly used survey response scale that measures respondents’ attitude...
Shamita Sharma on February 15, 2023. 4 min read Setting goals and objectives for your surveys “What is the most important step in building or conducting surveys?” This question has r...
Meenakshi Garg on January 20, 2023. 5 min read How to conduct a survey in 7 Steps Conducting a survey seems easy, but if not done correctly, it may drastically alter the response rat...
Niranjan Ragavan on December 12, 2022. 2 min read Survey sample size: What it is and how to calculat... While planning a survey, you may have encountered the term ‘sample size’. The sample represents ...
Niranjan Ragavan on December 12, 2022. 3 min read How to identify and reach the right audience while... A survey target audience is vital as it ensures that your results are accurate and align with your g...
