Employee experience

Trends and insights about uncomplicating experience for employees

katz media cto robert lyons
Employee Experience

How this CTO builds the foundation for AI

Robert Lyons has a message for leaders chasing the AI moment: Slow down, clean up your data, and build from a foundation that can support what you're promising

Laura Rich

5 min read

Image of a rollercoaster
Employee Experience

Change is good, right?

New studies about AI adoption and employee experience show the ups and downs of change—and why workers feel empowered as long as they have the proper supports

Laura Rich

4 min read

Blog
Employee Experience

Can ‘friction maxxing’ help your organization?

‘The Friction Project’ author Bob Sutton talks about when business leaders need to add ‘good friction’ to critical workflows

Dan Tynan

5 min read

Blog
Employee Experience

5 shifts that will define IT leadership in 2026

A new report points leaders toward prevention and autonomy rather than reactive speed

Ravi Tharisayi

3 min read

Blog
Employee Experience

Winning on the grid with the right technology—and the right team

A conversation between McLaren Racing’s Zak Brown and Freshworks CEO Dennis Woodside

Derek Korte

4 min read

illustration of robot hand and human hand passing a baton
Employee Experience

How to onboard ‘digital employees’

Before you integrate autonomous agents into your workflows, these are the questions you need to answer

Dan Tynan

6 min read

Illustration of two hands and a gift
Employee Experience

7 predictions on how businesses will tackle complexity in 2026

Look for organizational gains, automation for the ‘messy middle layers of work,’ more AI agents, and ‘strategic simplicity’

Dan Tynan

4 min read

Blog
Employee Experience

How AI is transforming work across every department

For HR, procurement, and marketing teams drowning in manual processes, automation eliminates the hidden tax of complexity

Dan Tynan

3 min read