Shamita Sharma on June 12, 2023. 6 min read Understanding the Likert Scale: A Comprehensive Gu... The Likert scale is a commonly used survey response scale that measures respondents’ attitude...
Shamita Sharma on April 20, 2023. 4 min read Mastering Customer Feedback Surveys How to create a survey for actionable insights Customer feedback survey is important to successfully...
Shamita Sharma on February 15, 2023. 4 min read Setting goals and objectives for your surveys “What is the most important step in building or conducting surveys?” This question has r...
Shamita Sharma on January 18, 2023. 5 min read NPS questions that guarantee better customer insig... NPS is a fantastic method to assess customer loyalty and gauge how a company satisfies customers’ ...
Shamita Sharma on November 22, 2022. 5 min read What is the best time to send a survey? It’s Friday afternoon. You have a lot to finish before the end-of-day at work, and there are a bun...
Shamita Sharma on November 16, 2022. 5 min read Common survey error types and how to avoid them If you’ve ever wondered why you’re not getting the desired results from your surveys, or if youâ...
