Varnika Om on May 27, 2022. 11 min read Your Guide to Customer Service in Retail Retail businesses have been known to thrive on great products, in-store experiences, bold marketing ...
Varnika Om on May 26, 2022. 6 min read How To Use B2B CRM To Improve B2B Relationships According to Forbes, 44% of companies focus on customer acquisition, while only 18% focus on custome...
Varnika Om on May 23, 2022. 6 min read How to Identify and Address The 5 Most Common Cust... One of the main roles of a customer support team is to identify customer needs and find solutions to...
Varnika Om on April 19, 2022. 6 min read 7 Skills Every Customer Service Manager Needs If you’re looking for an upward career movement in customer service, you need to be prepared to de...
Varnika Om on April 6, 2022. 7 min read The #1 Guide To Customer Experience Conferences in... With customer experience becoming more important than ever, interactive customer experience conferen...
Varnika Om on March 11, 2022. 8 min read Top 5 Canned Responses for Customer Service Your customer support team knows that no matter how extensive your knowledge base is, no matter how ...
Varnika Om on March 2, 2022. 7 min read Hearing vs Listening Skills in Customer Service Customer service representatives rely on their listening skills to understand how a customer feels a...
Varnika Om on February 17, 2022. 4 min read How to Write a Cover Letter for Customer Service While applying for a Customer Service Representative position, it is important for aspiring customer...
Varnika Om on February 16, 2022. 10 min read How to Write an Effective Knowledge Base Article According to Statista, 88% of customers expect companies to offer an online self-service portal. Cre...
