Varnika Om on April 6, 2022. 7 min read The #1 Guide To Customer Experience Conferences in... With customer experience becoming more important than ever, interactive customer experience conferen...
Varnika Om on January 18, 2022. 3 min read Top 10 Virtual Conferences for CX Professionals in... CX conferences like trade shows, online events, webinars, podcasts and in-person events present an...
Monica Maria on October 19, 2021. 3 min read Harness the Power of Personalized Support Solution... Customer-facing organizations are constantly on the lookout for a customer support solution that can...
Aishwarya Krishnamurthy on June 9, 2020. 2 min read Gartner recognizes Freshworks as a ‘Visionar... We’re thrilled to announce that Gartner has recognized Freshworks as a ‘Visionary’ for...
Bala Palsamy on March 4, 2020. 5 min read Idea to Product – Freshworks’ Style of... Founded in 2010, Freshworks is a global SaaS firm that provides customer engagement solutions for or...
Krishna Charan on February 11, 2020. 8 min read 16 Inspiring Customer Service Quotes To Swear By When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
Hemalatha Sekar on November 6, 2019. 3 min read Freshdesk Mobile App Facelift – Five Feature... Today’s consumers expect a prompt, seamless support and service experience across all touchpoi...
Janaki Nori on August 21, 2018. 3 min read Freshdesk and Freshmarketer Integration: Get all t... Customer support has become one of the main product differentiators. Along with product features and...
Monica Maria on May 16, 2018. 6 min read Chained to Desk.com? It’s Time to Move on! Desk.com is Shutting Down When I first bought my Pebble smartwatch, I was so excited that I never to...
